Genera FAQ
Why is everything priced as an angel number?
Through every touch point of HSR, I want you to feel empowered to claim hot smart rich and somewhat *magical* energy. A huge part of my growth (especially over the last 6 months) has been the belief that the universe has my back with signs from the angels that everything is always working out for me. Whether you're ready to claim that energy today, tomorrow or in the future, HSR is here to help you become your most empowered hot smart rich self.
Long story short, I priced everything with intention and angel numbers to start that journey from the very beginning even before you receive your item.
Merch FAQ
Is merch a limited drop?
Ok angels, I’m excited. Let’s see what type of energy HSR is coming with for 2025! All merch drops are in response to things the HSR angels have asked for!
That being said, this is a test. If merch does well, you best believe we will be back at this with more innovation and more things that you want. All drops are limited and once it’s gone, it’s gone, so keep that in mind as you consider you purchase!
Where do you ship?
We are currently shipping to the US, Canada, and Australia!!
If you want us to ship to your country, send us a request at admin@hotsmartrich.com!
When will I receive my order?
Our warehouse ships orders within 3 business days of your order being placed.
US: Average shipping time within the US is 6-7 business days from when your order is shipped.
Canada: Average shipping time to Canada is 8-12 business days from when your order is shipped.
International: Average shipping time to international destinations is 8-16 business days from when your order is shipped.
Digital Download FAQ
What is The HSR Rich Girl Guide and The HSR 50-20-20-10 Method?
The HSR 50-20-20-10 Method is the first beta drop of many workbooks/self development/productivity tools that live underneath the HSR Rich Girl Guide umbrella.
The 50-20-20-10 Method is broken down into the workbook and the budget planner. You can buy the budget planner separately from the workbook but it is suggested to buy them together.
How do I download the Guide and Method?
Upon confirming your payment, a confirmation email with a download link will be sent to your provided email address. Please make sure you enter your correct email in your checkout! Here's a step-by-step guide for downloading:
- Click on the provided download link in the confirmation email.
- Choose to download the PDF using your desktop computer, mobile phone, or tablet.
- If the confirmation email doesn't arrive within approximately 30 minutes, check your spam folder and promotions tab.
Facing issues? Feel free to reach out to HSR customer service for assistance with your purchase and confirm the name and email that should be associated with the order. Please be sure to include a link to the digital product you purchased.
What programs are the Guide and Method made for?
- The workbook is a PDF and can be used on any PDF viewer.
- The workbook contains links to worksheets that can be completed in Canva, if desired.
- The Budget Planner is made exclusively for Google Sheets.
What will I need to use the Guide and Method?Frequently asked question
- A Free Google account
- A Free Canva account, if desired
Is there a limit to the number of times I can download the digital product?
No, currently there is no limit to the number of times you can download the Guide using the link provided. Please keep in mind distribution or resale of the Guide violates our terms and conditions and can lead to legal action.
I thought this was a digital product. Why am I being asked for my address?
You're right! This is a digital product and we don't ship anything to you! We do need your address information for billing purposes!
Can't find what you're looking for?
To contact HSR Customer Service, please email us at admin@hotsmartrich.com . We will try to respond as quickly as possible to any inquiries. If you have a question about a specific order, please include the order number in your message!
Our customer service hours are Monday-Friday from 10am-3pm EST. Please allow 48-72 business hours for our team to respond to your email!