Frequently Asked Questions
General FAQ
Why is everything priced as an angel number?
Through every touch point of HSR, I want you to feel empowered to claim hot smart rich and somewhat *magical* energy. A huge part of my growth (especially over the last 6 months) has been the belief that the universe has my back with signs from the angels that everything is always working out for me. Whether you're ready to claim that energy today, tomorrow or in the future, HSR is here to help you become your most empowered hot smart rich self.
Long story short, I priced everything with intention and angel numbers to start that journey from the very beginning even before you receive your item.
The HSR 50-20-20-10 Method FAQ
What is The HSR Rich Girl Guide and The HSR 50-20-20-10 Method?
The HSR 50-20-20-10 Method is the first beta drop of many workbooks/self development/productivity tools that live underneath the HSR Rich Girl Guide umbrella.
The 50-20-20-10 Method is broken down into the workbook and the budget planner. You can buy the budget planner separately from the workbook but it is suggested to buy them together.
How do I download the Guide and Method?
Upon confirming your payment, a confirmation email with a download link will be sent to your provided email address. Please make sure you enter your correct email in your checkout! Here's a step-by-step guide for downloading:
- Click on the provided download link in the confirmation email.
- Choose to download the PDF using your desktop computer, mobile phone, or tablet.
- If the confirmation email doesn't arrive within approximately 30 minutes, check your spam folder and promotions tab.
Facing issues? Feel free to reach out to HSR customer service for assistance with your purchase and confirm the name and email that should be associated with the order. Please be sure to include a link to the digital product you purchased.
What programs are the Guide and Method made for?
The HSR 50-20-20-10 Method
- The workbook is a PDF and can be used on any PDF viewer.
- The workbook contains links to worksheets that can be completed in Canva, if desired.
- The Budget Planner is made exclusively for Google Sheets.
What will I need to use the Guide and Method?
- A Free Google account
- A Free Canva account, if desired
Is there a limit to the number of times I can download the digital product?
No, currently there is no limit to the number of times you can download the Guide using the link provided. Please keep in mind distribution or resale of the Guide violates our terms and conditions and can lead to legal action.
I thought this was a digital product. Why am I being asked for my address?
You're right! This is a digital product and we don't ship anything to you! We do need your address information for billing purposes!
If I buy The Method or Budget Planner does it count towards the free shipping threshold for merch?
Yes! A purchase of The 50-20-20-10 Method or Budget Template will count towards your free shipping threshold!
Merch FAQ
Is merch a limited drop?
Ok besties, I’m excited. Let’s see what type of energy HSR is coming with for 2024.
This merch drop was in response to a very requested line of HSR essentials from you and you better believe I am going to cry every single time I see one of you wearing or using these pieces.
That being said, this is a test. If merch does well, you best believe we will be back at this with more innovation and more things that you want. This essential drop is limited and once it’s gone, it’s gone, so keep that in mind as you consider your holiday 2024 purchases.
Where do you ship?
I get it. Why does the world revolve around the US!? As a Canadian I was always so annoyed when I couldn’t get my favorite Target or Trader Joe's purchases while living abroad. Now being a consumer investor and brand owner myself, I understand why launching internationally is so difficult.
That being said, I wanted you to have the ability to claim your Hot Smart Rich energy as best I could. We are offering international shipping for the countries listed below based on rates we got back from our shipping supplier.
Austria, Australia, Belgium, Canda, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom. We also ship to the US.
What are the free shipping rates?
Ok, besties. You know I love a good deal. In order to try and make this the best deal for you, these are the free shipping rates:
- US: $111.11
- Canada: $155.55
- Australia: $188.88
- All other geos: $155.55 USD
A purchase of The 50-20-20-10 Method or Budget Template will count towards your free shipping threshold!
When will I receive my order?
Our warehouse ships orders within 3 business days of your order being placed.
US: Average shipping time within the US is 6-7 business days from when your order is shipped.
Canada: Average shipping time within the US is 8-12 business days from when your order is shipped.
International: US: Average shipping time within the US is 8-16 business days from when your order is shipped.
Why did you only L and XL for sweaters?
It’s hard to make everyone happy. I wanted to create sweaters that could try to be more accessible for everyone. Based on how you want the product to fit and your beautiful unique body, these sizes come closest to achieving that.
I know I probably won’t make everyone happy with the limited sizes but as a literal 2 person team that is doing everything under the sun to bring you the content, community, products and investments that we believe will make the world a better place, we had to put a line in the sand on what was possible and affordable for HSR to start with.
XL and L can be worn oversized or true to fit based on your unique beautiful body vs. smalls and mediums that would likely alienate a group of people.
If you have any concerns, please reach out to us at admin@hotsmartrich.com.